Every call your office misses, on one list by morning.
Calls, texts and website requests that come in after you close are caught and waiting for your front desk at open. Your AI drafts the replies. Nothing goes out until you say so.
Most of the week, nobody is at the phone.
168
hours in a week
40
hours a front desk answers
128
hours the phone rings out
Take a common schedule: Monday to Thursday, eight to five, and Friday until noon. That is 40 answered hours out of 168. For the other 128, the call goes to voicemail and nobody counts who hung up. A person with a toothache at 6:15 on a Tuesday can call the next office that picks up.
The morning list.
Every overnight call, text and request, with the name, the number and what they need. Your front desk works it first thing.
Cedarbrook Family Dental
Two more are sorted and waiting. Six conversations caught overnight.
Cedarbrook Family Dental is made up. The list is how the product works.
Everything between the patient and the front desk.
Your website
Appointment requests and new patient forms that work at 2 AM, on your own site.
After-hours calls
A missed call gets a text back in seconds. Chat and forms land on the same list.
Reminders and recall
Confirmations go out on the schedule you set. Patients due for a cleaning get a drafted note. You see who has confirmed before the day starts.
Reviews
Every Google review gets a reply drafted in your voice. You read it and send it.
The numbers
Ask your AI, Claude or ChatGPT, how many calls you missed last month. It answers from your own office.
Emergencies skip the list.
A message about a knocked-out tooth, swelling or bleeding goes straight to the path your office already uses: your script, your on-call dentist, your answering service. It routes the message. It does not diagnose. Every time it fires, you can see when and where it went.
Your practice software stays.
Charts and billing stay in the system built to hold them. Apex sits around it: the website, the after-hours list, the reminders, the reviews. What connects is settled for your setup in the audit, before any work starts.
Your office owns its data, and we work under a Business Associate Agreement. Many practice systems include online booking or reminders you already pay for. If the right first step is switching those on, we will say so.
Nothing reaches a patient that you have not seen or set.
From your own office
It reads your hours, your calendar and your phone line.
Drafts first
Messages to patients wait for your OK, or go out on a rule you set and can turn off.
Every action logged
Each text back, callback and escalation has a time on it. You can see what happened at 9:41 last night.
A fixed scope and a fixed price.
Audit
One call. We look at your phones, your website and your practice software. If your phone system keeps a missed-call log, we count the after-hours calls together. Counts only, no patient data. The audit is free.
Scope
A written proposal with the work, the result and a fixed price before anything starts.
Build
The website and the after-hours list go live in weeks. You see progress every week.
Run
We stay on for fixes and changes. Run it yourself, or have us run it.
Dental offices are new for us.
Apex has run restaurants, bars and event spaces every night for years. The list, the drafts and the log on this page were built there. No dental office runs it yet, and we will say so plainly.
The first offices get the free audit, a fixed price and a direct line to the people building it.
Find out what rings out after you close.
One call. No deck. No patient data.