27 venues, five vendors, one platform.
A multi-concept hospitality group running restaurants, bars, and event spaces across a metropolitan portfolio. Five subscription platforms, three POS systems, two schedulers, and a spreadsheet holding it all together.
- Separate websites on Squarespace & WordPress
- Staff records duplicated across 7shifts + POS
- CRM in three different tools
- Compliance tracked in Google Sheets
- POS data never aggregated group-wide
- One site builder, 27 venue sub-sites, shared CMS
- Unified employee directory with POS sync
- Group CRM + per-venue events & proposals
- Compliance dashboard across all accounts
- POS → BigQuery pipelines, group-wide reporting